Help/Support-Student

NOTE: When submitting your Blackboard Support Request to the Colleges below, please include the following:

a) Your full name, b) Your email address, c) The course(s) with which you are having a problem (include department and course number), d) An explanation of the problem.

Baruch College
151 E 25th Street
New York, NY 10010

Contact Name: Help Desk
Phone: 1-646-312-1010
Email: helpdesk@baruch.cuny.edu
Website: http://www.baruch.cuny.edu/bctc/blackboard

Borough of Manhattan Community College
199 Chambers Street
New York, NY 10007

Contact Name: E-Learning Center
Phone: 1-212-220-8126
Email: esupport@bmcc.cuny.edu
Website: http://www.bmcc.cuny.edu/elearning/

Bronx Community College
2155 University Ave
Bronx, NY 10453

Contact Name: Bronx Technology Service Center
Phone:1-718-289-5970
Email: TSC@bcc.cuny.edu
Website: http://www.bcc.cuny.edu/Information-Technology/?p=IT-Help-Desk

Brooklyn College
2900 Bedford Avenue
Brooklyn, NY 11210

Contact Name: Help Desk
Days & Time: Monday - Friday ; 9:00 AM - 5:00 PM
Phone: 1-718-677-6180
Email: helpdesk@brooklyn.cuny.edu

Guttman Community College
50 West 40th St
New York, NY 10018

Contact Name: Help Desk
Phone: 1-646-313-8008
Email: helpdesk@guttman.cuny.edu

Hostos Community College
500 Grand Concourse
Bronx, NY 10451

Contact Name: Student Technology Help Desk
Phone: 1-718-319-6622
Email: hccithelp@hostos.cuny.edu
Website: http://www.hostos.cuny.edu/html/studenthelpdesk.html

Hunter College
695 Park Avenue
New York, NY 10021

Contact Name: Student Help Desk
Phone: 1-212-650-3624
Email:studenthelpdesk@hunter.cuny.edu
Website:http://bb.hunter.cuny.edu
http://www.hunter.cuny.edu/it/blackboard/student-documentation-and-support-for-blackboard

John Jay College of Criminal Justice
John Jay Online Support Center
North Hall, Rms. 3410, 3141, 3142
445 West 59 Street
New York, NY 10019

Contact Name: John Jay Online Support Center
Phone: 1-212-484-1197
Email: blackboardstudent@jjay.cuny.edu
Website: http://johnjayonline.com/support-center/blackboard/students

Kingsborough Community College
2001 Oriental Boulevard
Brooklyn, NY 11235

Contact Name: Helpdesk
Phone: 1-718-368-6679
Email: HelpDesk@Student.Kingsborough.edu
Website: http://www.kbcc.cuny.edu/bb/

LaGuardia Community College
31-10 Thomson Avenue
Long Island City, NY 11101

Contact Name: Melina Vargas / Blackboard Administrator
Phone: (718-482-6121) x6117
Website: http://www.laguardia.edu/ISMD/BlackBoard/Home/

Contact Name:
Jetmir Troshani / Training Coordinator

Michael Cutajar/ Training Instructor
Gerard Irizarry/ Training Instructor
Phone:(718-482-6198)x6109
Email:Jtroshani@lagcc.cuny.edu
Website: http://www.laguardia.edu/ISMD/Training/

Lehman College
250 Bedford Park Boulevard West
Bronx, NY 10468

Contact Name: Helpdesk
Phone: 1-718-960-1111
Email: help.desk@lehman.cuny.edu
Website: http://lehman.edu/itr/blackboard.php

Medgar Evers College
1650 Bedford Avenue
Brooklyn, NY 11225

Contact Name: Stephen Wymore, Director
Location: Ed Tech Center Rm. B2033
Phone: 1-718-270-4866
Email: swymore@mec.cuny.edu
Website: http://www.mec.cuny.edu/Academic-Affairs/Offices/Educational-Technology-Center.aspx

New York City College of Technology
300 Jay Street
Brooklyn, NY 11201

Email: ITEC@citytech.cuny.edu

Queens College
65-30 Kissena Boulevard
Flushing, NY 11367

Contact Name: Ken Lord
Email: Bbsupport@qc.cuny.edu

Queensborough Community College
222-05 56th Avenue
Bayside, NY 11364

Contact Name: Denis Bejar or Bruce Naples
Phone: 1-718-631-6624
Email: BBSupport@qcc.cuny.edu
Website: http://www.qcc.cuny.edu/StudentSupport/Blackboard/index.html

The City College of New York
138th Street &Convent Avenue
New York, NY 10031

Contact Name: City College Blackboard Support - IT Tech Center
Location: NAC Building - Room 1/301
Phone: (212) 650-7878
Email: bbsupport@ccny.cuny.edu

The College of Staten Island
2800 Victory Boulevard
Staten Island, NY 10314

Contact Name: Student Technology Helpdesk
Location: 2A-306
Phone: 1-718-982-3695
Email: helpdesk@csi.cuny.edu
Website: http://www.csi.cuny.edu/studenthelpdesk/
24/7 On-line Resource: http://www.csi.cuny.edu/studenthelpdesk/ECHO/index.htm

The CUNY School of Professional Studies
119 West 31st Street, 3rd Floor
New York, NY 10001

Contact Name: Helpdesk
Phone: 1-646-664-8592
Email: helpdesk@sps.cuny.edu
Hours: Monday – Friday (10 AM – 6 PM)
Website: http://sps.cuny.edu

The Graduate Center
365 Fifth Avenue
New York, NY 10016-4309

Contact Name: Achia Samuels
Phone: 1-212-817-7300
Email: helpdesk@gc.cuny.edu
Website: http://www.gc.cuny.edu/About-the-GC/Resources-Services/Information-Technology/FAQ

York College
94-20 Guy R. Brewer blvd.
Jamaica, NY 11451

Phone: 1-718-262-5300
Email: helpdesk@york.cuny.edu
Website: http://www.york.cuny.edu/it/acet/blackboard