About OHRM


The Office of Human Resources Management (OHRM) is responsible, under the direction of the Chancellor, for the University's human resources and labor relations functions. By amendments to the New York State Education Law in 1979, the University was recognized as a separate municipal employer for the purpose of administering the State Civil Service Law (NYS Education Law, Section 6207). As a public employer, the University negotiates its own collective bargaining agreements, in consultation with the Governor's Office of Employee Relations and the New York City Office of Labor Relations (NYS Education Law, Section 6208). This overview is intended to describe briefly the faculty and staff of the University, as well as the office that is responsible for the policies, rules and regulations that govern their employment.

The Faculty and Staff of the University

The faculty and staff of the University are divided into two main groups: Instructional (Unclassified) Staff and Classified Staff.

A. Instructional Staff

All Instructional Staff are considered Unclassified Staff under the New York State Constitution and the New York State Civil Service Law; qualifications for the positions were determined not to be subject to measurement by assembled examinations. Accordingly, Instructional Staff are appointed through unassembled examinations administered by campus committees which review qualifications submitted by candidates.

The Executive Staff

The executive staff of the University is comprised of those individuals in Executive Compensation Plan titles, including the Chancellor and Members of the Chancellery, Presidents, and Deans of the Professional Schools and their high level administrators. The executive staff serves in executive and senior managerial capacities, at the pleasure of the Board of Trustees, the Chancellor, or the President of the college.

The Faculty (Teaching Instructional Staff)

The faculty principally serve in the titles Professor, Associate Professor, Assistant Professor, Lecturer and Instructor. (For most of these full-time faculty titles there are analogous adjunct, substitute and visiting titles.) Over 100 faculty members are Distinguished Professors. The Sophie Davis School of Biomedical Education and the CUNY School of Law have unique titles for their faculty. In addition, graduate students perform part-time teaching in the titles Graduate Assistant A, Graduate Assistant B and Graduate Assistant C. The faculty is represented in collective bargaining by the Professional Staff Congress/CUNY (the PSC). The collective bargaining agreement with the PSC establishes the salaries and other terms and conditions of employment for faculty.

The Non-Teaching Instructional Staff

The full-time non-teaching Instructional Staff, who are also represented in collective bargaining by the PSC, are primarily in the Higher Education Officer (HEO) series . The University created the HEO series in 1966 as the principal title to perform the instruction-related, administrative and managerial functions of the University, which could no longer be adequately managed by faculty members on reassigned time for such assignments.

B. The Classified Staff

The University's Classified Staff functions pursuant to the rules and regulations of The City University of New York Civil Service Commission, which is comprised of three unsalaried members and assisted by a small administrative staff. Classified Staff employees serve in a great variety of titles, represented by approximately 25 different locals or unions. Among those titles, the majority is represented by District Council 37, AFL-CIO, and its affiliated locals.

Classified Managerial Service

In addition to the Executive Compensation Plan positions in the colleges, there are a small number of unrepresented, highly compensated managers at each college who are in the CUNY Classified Civil Service. They oversee important administrative functions such as Buildings and Grounds, Security, and areas within Administrative Computing.

The White Collar Unit

The White Collar Unit contains the largest groups of full-time and part-time Classified Staff employees. College Assistants, who are hourly employees performing primarily clerical, secretarial, or administrative functions, are the largest local within the White Collar Unit. Among the full-time Classified Staff, the largest group is the clerical-secretarial-administrative occupational series (the "Gittleson" series) consisting of two titles - CUNY Office Assistant, with four assignment levels, and CUNY Administrative Assistant, with two assignment levels. Some other titles within the White Collar Unit include College Accountants, Sign Language Interpreters, Disability Accommodations Specialists, Staff Nurses, Architects, and Engineers.

The Blue Collar Unit

The largest local in the Blue Collar Unit, Local 1597 of DC 37, is comprised of employees primarily in the title of Custodial Assistant, who are employed at virtually all of the campuses. Local 237 of the International Brotherhood of Teamsters represents Campus Peace Officers and related security titles, and titles in the Maintenance and Stores-Stock series. The Blue Collar Unit also includes the Custodial Supervisors series, represented by DC 37 Local 1797, and a variety of skilled trade titles, each of which is represented by a separate union or local. The New York City Office of Labor Relations (and not the University) engages in collective bargaining with the unions representing skilled trades titles. It has been long-standing practice for the University to adopt the prevailing wages negotiated by the City for each specific skilled trade title, which is commonly referred to as the New York City Comptroller's Consent Determination.

Additionally, most recently the University established the classified titles of Theatre Technician, Theatre Technician Specialist, and Lead Theatre Technician, which are titles that are available to those colleges that have Performing Arts Centers. These titles are represented by the Theatrical Stage Employees Union Local One of IATSE.

II. The Office of Human Resources Management (OHRM)

The responsibilities of OHRM include:

  • Policy Implementation: OHRM is responsible for the development and administration of guidelines, standards, rules and regulations for the University's human resources functions.
  • Recruitment: OHRM oversees the colleges' recruitment of executive, managerial, instructional and classified personnel and implements the terms of employment for executive and non-represented staff. The office develops and administers civil service exams for Classified Staff and supervises the hiring from the resulting civil service lists.
  • Liaison Services: The Vice Chancellor serves as staff to the Board of Trustees' Committee on Faculty, Staff and Administration and to the Council of Presidents' Committee on Faculty, Staff and Administration. The office provides guidance and direction to the colleges, both through individual contacts with college administrators, and through regular meetings with the colleges' personnel officers, benefit officers, and affirmative action officers.
  • Data: OHRM monitors and maintains the integrity of the University's personnel system (CUPS) and derives personnel data from the system. The University is currently engaged in a process to acquire an Enterprise Resource Planning (ERP) system with the full participation of key OHRM staff who are assisting in the cleansing of the data and the redesign of business processes.
  • Benefits: OHRM is charged with developing and overseeing the implementation of CUNY policies and procedures relating to employee benefits. It serves both Classified and Instructional staff at the 23 campuses and serves as liaison between CUNY and the various unions, benefit funds, insurers, City and State agencies.
  • Compliance: The Vice Chancellor's office monitors and ensures compliance with federal, state and local employment laws, such as the Family and Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA), the Americans with Disabilities Act (ADA), the Civil Rights Acts, the Age Discrimination in Employment Act (ADEA), the New York State Civil Service Law, Unemployment Insurance Laws, Workers' Compensation Laws, the New York State Retirement and Social Security Law and the Immigration Act of 1990. The office also monitors and ensures compliance with the Board of Trustees' rules and regulations regarding employment, such as the Board's Statement of Policy on Multiple Positions, and its policies on governance and leaves.
  • Classification and Pay: OHRM creates classifications and sets pay rates for all new job titles in the University. It reviews appointments to ensure consistency with established titles and audits positions when disputes arise about inappropriate assignment of duties.
  • Training & Development: OHRM designs and delivers employee training and professional development programs for faculty and staff. These programs may be Board mandated (e.g., sexual harassment prevention), conducted in response to a University initiative (e.g., workplace violence prevention or leadership programs for CUNY executives), or designed for specific campus constituent groups. OFSR also coordinates CUNY registration for the New York City Department of Citywide Administrative Services (DCAS) professional development programs, advises colleges on training and development issues, and partners with University offices and other OFSR units to coordinate staff development initiatives.
  • Payroll Certification and Audit: As mandated by State law, OHRM certifies the accuracy of certain bi-weekly payrolls; it reviews pay rates for appointments and promotions prior to approval by the Board; it coordinates payroll policies with college personnel/payroll units; and it decertifies payrolls not made in accordance with University policy and state law.
  • Diversity: OHRM administers policies and sponsors programs that support diversity in the workplace, including the Faculty Fellowship Publications Program and the Diversity Awards Program.


The Executive Office of the Vice Chancellor oversees the development and implementation of the total employment program for CUNY's 30,000 - plus faculty and staff. The Executive Office accordingly performs the following essential functions:

  • directs and coordinates the activities of the units comprising OHRM;
  • provides staff support to the Board of Trustees' Committee on Faculty, Staff and Administration and the Council of Presidents' Committee of the same name;
  • conducts research in support of policy and procedural initiatives;
  • monitors the implementation of University policy and operating procedures related to Human Resources;
  • carries out specific mandates assigned to the Vice Chancellor by the Board of Trustees and the Chancellor (e.g., monitors the Executive Compensation Plan); and
  • collects and disseminates statistical data on the faculty and staff of the University.

In addition, the Vice Chancellor's Office is the primary contact for Presidents and other University officials seeking to implement personnel actions that do not readily lend themselves to routine processing or that require confidential/sensitive handling.

Contact Us

Office of Human Resources Management
205 East 42nd Street
New York, New York 10017
Phone (646) 664-3263